Leading the witness? Would there be as many complaints against the staff if the thread topic were not highlighted and magnified at the top of every page? For me personally, after every page I visit, I get a gentle reminder that I should go complain about the staff, even if I don't currently have a problem with them.
Is it a self-fulfilling prophecy? We should experiment. Display the link to half of the userbase and hide it from the other half. Run a statistical analysis, maybe a multiple linear regression model with a bell-shaped curve, and let's see what we get.